How to Respond to Possible Cockroach Activity

Note the room, date, approximate number, visible condition and any nearby food, water or access concern you observed. Photograph only from a safe position. Do not open appliances, remove cabinetry, enter roof or wall cavities, or disturb droppings or suspected nests to look for a source.

Store food and waste appropriately and report leaks or building gaps to the responsible property contact, but do not treat these actions as pest control or proof of a source. A routine clean cannot identify a species, inspect hidden voids or certify a property as pest-free.

Provide the sightings, location, property type, occupancy and any products previously used. Ask who will attend, which pests and areas are within scope, whether access or follow-up is proposed, what qualifications or authorisations apply locally, and which occupant, pet and food-area precautions are needed. Verify relevant credentials with the local regulator.

If treatment is proposed, request the product or method details, current label-based preparation and re-entry instructions, quote, limitations and follow-up terms in writing. There is no universal product or re-entry period. NSW residents can consult the NSW EPA pesticide information; other states and territories have their own authorities.

Dirt2Tidy arranges pest-control services through subcontractors across its operating cities; the external provider performs any inspection or treatment. The individual provider, applicable qualifications, accepted pest and work, address/date availability, price and outcome are confirmed for the exact enquiry. No pest-free guarantee is made.