Describe your premises and needs
List the building type, location, floor area, room count, washrooms, kitchens, floor surfaces, occupancy and preferred schedule. Note keys, alarms, restricted areas, parking, building rules, waste and any specialist tasks such as carpet extraction or high windows.
Compare written inclusions and exclusions
Ask which tasks, frequency, products, equipment, consumables and supervision are included. Clarify out-of-hours work, periodic deep cleaning, window and floor services, waste handling, minimum charges and how scope changes are approved.
Verify arrangements relevant to the work
Confirm who will attend, how building access and security are managed, and what current insurance or qualifications apply to the requested tasks. Ask for references if useful and check them appropriately; no review score or guarantee substitutes for written terms.
Review the quote and service process
Give shortlisted providers the same site details and task list. Compare price basis, start date, service checks, complaint process, cancellation and variation terms. Confirm the final agreement in writing before providing keys or access.
