Identify the issue and property
Describe what you have seen, where, when, property type, affected areas, access and any previous treatment. Do not disturb suspected nests, wildlife or contaminated material. A pest professional may need an inspection to identify the species and treatment requirements.
Compare treatment plans
Ask what areas, pests and methods are included, any preparation required, whether follow-up is recommended, and what is excluded. Treatments vary and may require occupants or pets to leave for a stated period. Follow the provider's written safety instructions exactly.
Check credentials and terms
Verify current licensing or qualifications required for the service in your state or territory and ask for relevant insurance and product information. Confirm price basis, warranty or retreatment terms, limitations and cancellation conditions in writing; claims vary by provider and pest.
Keep cleaning and pest treatment separate
Routine cleaning may remove ordinary dirt but does not diagnose or resolve an infestation. Do not apply household chemicals to suspected pests or mix products. Seek a pest specialist for identification and treatment, and arrange repairs separately if building entry points need attention.
