Describe the fountain and its condition
Share dimensions, material, location, water feature type, visible deposits, algae, pump access and whether water can be safely drained. Stone, metal, ceramic, resin and coated surfaces need different care. If you are unsure of the material or finish, do not test acids or abrasive cleaners.
Confirm pump and water arrangements
Ask who isolates power, drains and refills the feature, handles wastewater and protects nearby plants or surfaces. Follow the pump and fountain maker's instructions. Do not run a pump dry, handle wiring near water or dismantle equipment unless qualified and directed.
Compare quote scope and exclusions
Check whether the quote includes bowl, exterior, pump, filters, debris, mineral deposits, algae, water treatment and disposal. Repairs, electrical work, landscaping, wildlife handling and restoration may require separate specialists. Request inclusions, access assumptions and price basis in writing.
Use surface-compatible methods
Follow manufacturer care instructions and product labels. Avoid assuming vinegar, bleach or a pressure washer is safe for a fountain, coating, nearby plants or pump. Cleaning cannot guarantee removal of staining, mineral damage or biological growth.
