Identify each item independently
Record the sofa maker, model or care label where available, and find the carpet product or care document separately. Do not assume a fabric code, fibre or cleaning method applies to both items.

Describe the concern for each surface
Note the affected area, visible condition, known spill and any products or prior treatments for the sofa and carpet independently. A photo documents appearance but cannot identify a fibre, finish or spill composition.
Use the exact maker instructions
Check each item's own care information and the equipment or product label before work. If instructions are missing or unclear, ask the maker or an appropriately qualified upholstery or carpet-care professional; do not use a generic steam, solvent or household-mixture recipe.
Confirm separate scope and limits
When requesting a quote, list the sofa and carpet as separate items and ask which are accepted, what work is included, the price basis, exclusions and any preparation required. Cleaning does not guarantee removal of marks or reverse wear, dye loss or damage.





