Confirm the hotel's room-status terms
Use the status definitions and systems adopted by the property. Do not assume that abbreviations or room-ready meanings are identical across hotels, booking systems or shifts.
Pass on the approved task list
Record which checklist applies to the room and which tasks are complete, pending or need review. Follow the hotel's product labels, room procedures and any privacy or access instructions supplied by management.
Track supplies and access issues
Report missing supplies, keys, equipment or access information through the hotel's established channel. Use the hotel's own process for replenishment and do not substitute a product or method without approval.
Report maintenance separately from cleaning
Document visible damage, leaks or equipment faults and refer them to the responsible property or maintenance contact. Cleaning does not diagnose or repair hotel-room equipment.
