Follow the property's approved room checklist
Use the current site procedure for room status, guest belongings, maintenance reporting, linen handling and access. Confirm whether the room is occupied, vacant, due for service or held for inspection before entering.
Prepare supplies and work by zone
Gather the products, cloths, bags and linen specified by the site. Move through the room in a repeatable order, such as waste, bathroom, surfaces, bed and floors, while changing tools or cloths according to workplace procedures.
Follow product and surface directions
Routine cleaning and disinfection are different tasks. Use a disinfectant only where site instructions require it and follow the product label for surface, contact time, protective equipment and rinsing. Keep chemicals labelled, stored and separated as required.
Protect privacy and report maintenance
Follow property access and privacy procedures, secure guest items as directed and report damage, lost property, leaks or equipment faults through the approved channel. Do not move heavy furniture or dismantle fixtures unless the site procedure permits it.
Complete a clear room handover
Use the property's final check to record completed tasks, missing supplies, maintenance concerns and room status. Staffing, timing, laundry, disinfection and inspection requirements vary by property and should be confirmed by the responsible manager.
