Match the clean to your records
Review the lease, condition report and current written agent instructions. List rooms, appliances, floors, windows and access details that apply to your property. Requirements vary by tenancy and jurisdiction; consult current official information for legal questions.
Verify the provider's actual scope
Ask for a room-by-room list and clarify oven, rangehood, carpet, blinds, high windows, garage and balcony tasks. Confirm who supplies products and equipment and how delicate finishes are protected. Repairs, pest treatment, mould remediation and rubbish removal are separate work.
Check evidence and booking terms
Request relevant current insurance or qualifications for the specific tasks and ask for written inclusions, exclusions, price basis, access plan and cancellation terms. Review any re-clean policy and its conditions; it is not a bond-back guarantee.
Prepare for inspection timing
Share the property's condition, vacancy status, keys, parking, utilities and inspection date. Arrange the clean after belongings and trades are cleared where possible, and retain the agreed scope and service records.
