Do not approach, touch or try to identify it by handling
If you see a bat, spider, rat or unknown animal, keep children and pets away and do not catch, move, feed or disturb it, its nest or nearby material. Do not rely on a photograph or Halloween description to confirm a species, bite risk or treatment need.
If the animal is in an unsafe place, contact the local council, wildlife authority or other relevant local service for instructions.
Separate wildlife from a household pest enquiry
A native animal or injured wildlife may require a state or territory wildlife authority or an authorised wildlife carer; a household pest concern may need a qualified pest-management provider. Do not assume a pest-control subcontractor is authorised to handle wildlife. Describe the location and what you observed and follow the receiving authority’s advice.
Use official health information for bites or stings
If a person is bitten or stung, do not rely on this page to identify the animal or select treatment. Healthdirect provides Australian information about insect bites and stings; contact a health professional or emergency service when needed. Call emergency services for an emergency.
Check local public-health and wildlife guidance
Rules and responsible agencies vary by state, territory and animal. NSW residents can consult NSW Health public-health pest information for its stated scope and contact their local council or wildlife authority for a site-specific animal concern. Residents elsewhere should use their own jurisdiction’s current authority. This article makes no disease, species-danger or legal-handling claim.
Arrange pest treatment only for work within provider scope
For a household pest concern rather than wildlife, Dirt2Tidy arranges pest-control services through subcontractors across its operating cities. The external provider—not Dirt2Tidy staff—assesses or performs any treatment. Confirm the provider, applicable qualifications, accepted pest and work, address/date, quote and occupant instructions for the exact enquiry.
Wildlife or work outside that scope must go to the appropriate authority or specialist.
