Check safety before entering
Do not enter a building until the fire service or responsible authority says it is safe. Structural damage, unstable ceilings, electrical hazards, gas, chemicals, asbestos and contaminated water require specialist assessment. Ordinary cleaners should not handle hazardous residues.
Separate cleaning from restoration
Fire restoration can involve assessment, debris, smoke residue, water damage and repairs. These tasks are different from routine domestic cleaning and require the right training, equipment and approvals. Do not use household vacuums or fans on unknown soot or contamination.
Protect belongings and records
Photograph visible damage from a safe location and follow insurer, owner or restoration-provider instructions before moving contents. Avoid mixing products or applying fragrance to mask smoke odour; treatment depends on material and contamination.
Request specialist assessment
Provide property type, incident status, access approval and affected areas to a qualified restoration provider. Dirt2Tidy can only quote ordinary cleaning where the site is confirmed safe and work is within agreed domestic or commercial scope; it does not provide fire restoration or hazardous-material removal.
