Review lease and condition records
Check the lease, entry condition report and current property-manager instructions ACT Government Tenancy. List rooms, property status, keys, access time and specifically requested tasks. For legal or tenancy questions, consult current ACT Government guidance or an appropriate tenancy adviser.
Separate cleaning from damage and repairs
Cleaning covers agreed accessible soil and surfaces; it does not repair broken appliances, replace parts, remove all permanent stains or remedy mould. Record existing damage and contact the responsible property manager about maintenance.
Confirm carpets, appliances and access
Carpet extraction, oven interiors, windows, outdoor areas and other specialist work are not automatic inclusions. Confirm lift, parking, keys, utilities and whether rooms are vacant. Share photos or special surface notes before the quote is finalised.
Understand service terms
Review the provider's written checklist, exclusions, price basis and any re-clean terms. End-of-lease bookings may include seven-day re-clean support for eligible items included in the confirmed scope under current terms. This does not guarantee a bond refund or inspection decision.
