Check official Victorian bond information
Consumer Affairs Victoria’s bond information hub links to current bond claims, refunds and dispute resources. Check the relevant official page for your situation. This article does not interpret Victorian tenancy law, estimate a refund date or determine liability.
Prepare an Elsternwick property and access brief
When requesting an end-of-lease quote, share the exact address, property type, rooms, condition, preferred date and handover timing. For apartments, clarify keys, entry, parking and any building access arrangements. Ask the provider to confirm current availability for that address.
List cleaning tasks separately from other work
Write down the rooms and surfaces you want cleaned, then identify requested carpet, oven, window or furnished-item work separately. Ask which tasks are included, optional or excluded. Repairs, damage, mould, pests and hazardous contamination may require another provider or property contact.
Compare the written scope and keep records
Give each provider the same property details and task list, then compare the current price basis, inclusions, exclusions, access assumptions and change process. Keep the quote and booking confirmation. A cleaner cannot guarantee an inspection result, bond refund or processing time.



