Start with the inventory and condition report
Review the lease, entry report and current agent directions. Note furniture, appliances, existing marks, missing items and rooms that remain furnished. Clarify disputed cleaning responsibilities with the property manager.
Protect appliances and finishes
Follow manuals for ovens, refrigerators, dishwashers and washers. Keep liquid away from controls, do not dismantle parts and disclose faults. Check care labels for upholstery, timber, stone, glass and coatings before choosing any product.
Plan furniture movement and specialist tasks
Identify furniture that stays in place and items that can move safely with authorisation. Carpet extraction, upholstery, mattress, blinds, high-level and appliance-interior tasks need separate confirmation. Cleaning does not repair damage or treat pests, mould or hazardous materials.
Confirm access and handover scope
Provide lift, loading, parking, keys, access window and inspection date. Confirm rooms, included tasks, exclusions, price basis and re-clean terms in writing. Any policy applies only under current provider terms and cannot determine a bond outcome.
