Start with the lease and condition report
Read the lease, entry condition report and agent checklist before booking. Record existing damage and separate maintenance from cleanable residue. Requirements vary by property and jurisdiction. A cleaner can quote the agreed practical work but cannot decide whether a disputed tenancy request is legally valid.
Handle appliances according to their manuals
Ovens, microwaves, refrigerators, dishwashers, cooktops and washing machines have different controls, coatings, seals and removable parts. Isolate appliances only as instructed, keep liquid away from electronics and never dismantle a component without manufacturer approval. Disclose faults, damage, gas connections and restricted access before cleaning.
Protect furniture and finishes
Check upholstery care codes, timber and laminate guidance, stone surfaces, glass, metal and painted finishes before treating them. Vacuum loose soil before damp cleaning and use the least aggressive suitable method. Do not flood an apartment, move heavy furniture without approval or use bleach, acids or solvents by guesswork.
Confirm the end-of-lease booking
Provide the address, rooms, bathrooms, appliances, furniture, floors, access, inspection timing and requested extras. Dirt2Tidy can confirm an end-of-lease scope. Where the applicable end-of-lease terms include seven-day re-clean support, that support is limited to the policy and does not guarantee a bond refund.
