Use the condition report and room checklist
Review the incoming report, lease and current agent directions. List rooms, accessible cupboards, drawers, tracks, fixtures and agreed outdoor areas. Record existing damage and clarify disputed requirements before cleaning.
Clean accessible storage and furniture
Empty cupboards and drawers only when authorised and arranged, then clean accessible surfaces. Move furniture only if safe and agreed; do not pull heavy appliances or fixtures without permission. Carpet extraction, upholstery, windows and pressure cleaning are separate tasks.
Avoid damaging finishes
Match products and tools to timber, stone, glass, tile and coatings. Avoid solvents, abrasives and chemical mixtures. Salt or sand may be present at some coastal properties, but condition varies by location and exposure.
Confirm timing and scope
Provide access, parking, keys and the inspection date. Confirm inclusions, exclusions, price basis and any re-clean terms in writing. Cleaning does not cover repairs, pest work, mould remediation, hazardous waste or a bond decision Queensland RTA.



