Keep a Clear Record of Handover Cleaning

Keep the quote or booking confirmation that lists rooms, surfaces, access and any optional work. Note the visit date and provider contact so you can refer to the agreed cleaning tasks later.

Use the property documents that apply to your tenancy to note existing damage, maintenance concerns or items that were inaccessible. Cleaning is not an inspection, repair or determination of responsibility.

Save messages about keys, access, utilities, timing and any written checklist provided for the move. Share only the information needed to arrange or review the cleaning work.

A cleaner cannot determine whether a landlord will provide a reference, whether a bond should be returned or how a dispute is decided. Use the applicable official local process for those matters.