Separate turnover, maintenance and handover
For a vacant turnover, list rooms, condition, keys and the date the property must be ready. For recurring common areas, define shared spaces and frequency. For an outgoing tenant, use written handover instructions; cleaning does not replace repairs, inspections or property management.
Map common areas and access
Identify entries, corridors, lifts, bin rooms, amenities and any private areas excluded from the task. Provide authorised contacts, keys, access windows, utilities, parking, resident notices and contractor induction requirements.
Confirm optional work and exclusions
Carpet extraction, windows, appliances, blinds, balconies and pressure cleaning may need separate assessment. Repairs, pest control, mould remediation, hazardous waste and furniture removal are not ordinary cleaning inclusions. Confirm responsibilities for rubbish and consumables.
Create a repeatable property brief
Record address, property type, room list, condition, access, occupancy date, floor surfaces, preferred frequency and site contact. Confirm scope, price basis, exclusions and any re-clean terms in writing; no bond or inspection result is guaranteed.
