Start with the concern you want addressed
Note the rooms, visible soil, spots, odours or other concerns and when they appeared. Describe prior cleaning or treatment if known. This helps a provider assess the request; it does not diagnose a health issue or guarantee that a stain or odour can be removed.
Separate cleaning from health claims and repairs
A cleaning appointment does not guarantee allergen removal, asthma relief, disinfection, carpet restoration or a longer service life. Damaged backing, persistent moisture, mould, pests and repairs may need a separate qualified assessment.
Compare the written scope
Ask what rooms or areas are included, which concerns can be assessed, what is excluded and whether optional work is separately quoted. Share access and furniture information and confirm the current price basis before booking.



