Mistake 1: relying on a generic checklist instead of property records
Review the lease, entry condition report and written handover notes. List the actual rooms and surfaces, then separate existing damage and repairs from cleaning. If a tenancy requirement is unclear, check current Queensland official information rather than assuming a cleaner can interpret it.
Mistake 2: assuming all rooms and extras are included
Confirm appliances, accessible cupboards, carpets, exterior windows, balconies, garages and rubbish separately. Compare the written inclusions, exclusions and price basis rather than relying on a generic package or unverified claim about what Brisbane agents expect.
Mistake 3: using unsuitable products or unsafe shortcuts
Follow the surface maker and product label, test only where instructions permit and never mix cleaners. Do not climb on furniture, move heavy appliances or pressure-wash an unknown surface to reach a deadline. Arrange a qualified provider for elevated, hazardous or repair work.
Mistake 4: leaving access and timing unresolved
Share the address, condition, date, parking, keys, alarms and building entry details early enough for the provider to confirm availability. Where possible, clear belongings and dusty trades first. Ask how concerns about booked work are handled and what any re-clean terms cover.
