Describe the property and priorities
Share the property type, size, room count, condition, suburb and preferred date. List priority rooms, surfaces, pets, access arrangements and any areas that need special care. A clear brief helps a provider assess whether the requested work fits a regular domestic clean, a deeper clean or a separate specialist service.
Compare written inclusions and exclusions
Ask each provider to list rooms, tasks, visit length or pricing basis, products, equipment, optional extras and exclusions. Clarify ovens, windows, blinds, carpet extraction, inside cupboards and heavy buildup rather than assuming they are included. Compare like-for-like quotes and request written confirmation of changes before the visit.
Check practical service and communication details
Confirm the provider services your address, the appointment window, entry and key arrangements, parking, cancellation terms and how to raise a concern. Ask who will attend and whether the provider has appropriate processes for the work requested. Do not assume a generic “licensed” or “insured” badge proves suitability for every task.
Match the service to the work
Routine dusting and bathroom or kitchen upkeep may suit domestic cleaning. Detailed buildup, a move-out handover or specialist flooring may need a different scope and equipment. Cleaning does not include repairs, pest treatment, mould remediation or hazardous-material handling unless a qualified provider separately confirms that work.
