Start with the property checklist
List bedrooms, bathrooms, kitchen, living spaces, floors, fixtures and accessible cupboards. Share the property manager’s written checklist and note existing damage separately. Different tenancy and property instructions may require different tasks; a generic package cannot determine legal obligations or fair wear and tear Consumer Affairs Victoria.
Compare written Melbourne quotes
Provide property type, room count, condition, suburb, vacate date, parking, keys and building access. Compare itemized inclusions, exclusions, timing and price rather than an unsupported average or bond guarantee. Ask whether the provider can service the exact address before booking.
Confirm optional work and exclusions
Carpet extraction, pest treatment, outside windows, balconies, rubbish removal, appliance interiors and repairs may be separate services. Confirm each item and cost in writing. Cleaning addresses agreed removable soil; damage, maintenance and hazardous-material issues need separate assessment.
Prepare for the handover visit
Where possible, arrange the clean after personal belongings and trades are cleared. Provide safe entry, alarm and parking instructions and allow time for suitable floors or surfaces to dry. Ask how concerns are reviewed and what any re-clean policy covers, including its timeframe and limits.



