Write down what you directly observed
Note the date, time, who attended, what was said and which area was entered. Separate what you saw from assumptions about the person's purpose or legal authority.
Keep relevant messages and documents
Save notices, texts, emails, access arrangements and any response from the landlord or agent. Review the agreement and the stated reason for entry; do not rely on a generic 24-hour notice rule or another tenant's situation.
Check current local tenancy guidance
Entry rules can depend on jurisdiction, tenancy type and the circumstances. Consult the current official tenancy authority for the state or territory and contact a tenant advice service or qualified legal adviser if the answer is unclear.
Decide next steps with appropriate advice
If you contact the landlord or agent, keep the communication factual and retain a copy. This page does not decide whether a law was broken or advise you to contact police, sue or withhold access; seek situation-specific guidance from an appropriate authority or adviser.
