Start with current NDIA supports guidance
The NDIA explains that funding can only be used for NDIS supports, related to a participant’s disability and in line with their plan. The categories and guidance can change.
Read the NDIA page on what are NDIS supports and check the current lists rather than relying on an old online claim that all cleaning is covered.
Eligibility is individual, not a provider guarantee
The NDIS describes categories and plan-aligned requirements; funding is not automatic simply because a person has a disability or requests household cleaning. Ask the NDIA, your my NDIS contact or plan manager how current rules apply to your situation and whether the proposed support is appropriate under your plan.
Dirt2Tidy cannot make funding decisions or give NDIS eligibility advice.
Clarify the cleaning work and payment pathway
If you are checking a possible support, describe the household tasks, frequency, rooms, access, safety needs and how the work relates to your circumstances. Confirm the funding and payment arrangements before service. Do not assume every add-on—such as deep cleaning, carpet treatment, windows, laundry, repairs or garden work—uses the same category or funding rules.
Request a cleaning quote separately from funding advice
Dirt2Tidy can discuss a cleaning scope and quote for the address and tasks requested, subject to availability. The participant or their authorised representative must confirm whether the support can be paid from their plan and follow the current NDIA process.
Keep plan questions with the NDIA or your plan manager; cleaning providers do not approve claims.
