Remove loose solids gently
Lift food, glitter or dirt without rubbing it into the surface. Let wax cool and remove only what the material instructions permit; do not scrape with a sharp blade or apply heat by guesswork.
Blot liquid spills
Use a clean absorbent cloth and light pressure, working from the outside of the spill inward. Check the care label for carpet, upholstery, clothing or cushions before adding moisture or a cleaner.
Match any product to the surface
Use only a labelled product suitable for the exact material and test as directed in a hidden area. Avoid bleach, solvents or mixed chemicals unless the maker and product instructions explicitly permit them.
Stop if colour or finish changes
If dye transfers, paint softens or the mark spreads, stop and let the area dry. For set dye, delicate upholstery or large carpet spills, ask a suitable cleaning specialist.
