Bond Back Cleaning Support for Confirmed End-of-Lease Work
This page explains the support available for a confirmed end-of-lease cleaning booking when an agent or property manager identifies a cleaning item during the inspection.
Clear Service Inclusions
Know what is included before booking.
Experienced Local Cleaners
Cleaners familiar with Australian homes.
Quality Cleaning Products
Suited to everyday homes.
Flexible Scheduling
Book a time that suits you.
Bond Back Cleaning Support scope
Support relates to cleaning items included in the confirmed end-of-lease scope. It does not create a new service, extend the booked checklist or promise an outcome beyond that confirmed work.
The decision record is the confirmed booking and the inspection evidence supplied within the support period, not an assumed guarantee claim.
Access and property details
Send the booking details, agent or property-manager feedback, the relevant inspection report and clear photographs of the item within seven days of the inspection. The team needs enough information to compare the request with the booked scope.
The decision record is the confirmed booking and the inspection evidence supplied within the support period, not an assumed guarantee claim.
Preparation before cleaning
Keep the inspection report, photographs, booking confirmation and any relevant room or item details together. Do not arrange additional work under this page without first confirming that the request relates to the original cleaning scope.
The decision record is the confirmed booking and the inspection evidence supplied within the support period, not an assumed guarantee claim.
Cleaning limits and separate work
Cleaning support does not guarantee a bond refund. Damage, fair wear and tear, lease terms, property condition and the agent's inspection can affect the result. Repairs, restoration, mould, pests and hazardous work remain separate.
The decision record is the confirmed booking and the inspection evidence supplied within the support period, not an assumed guarantee claim.
Quote and booking details
For a new booking, provide the property address, rooms, condition, access, inspection timing and requested cleaning items so the end-of-lease scope can be confirmed before work.
The decision record is the confirmed booking and the inspection evidence supplied within the support period, not an assumed guarantee claim.
Seven-day re-clean support
End-of-lease cleaning bookings include seven-day re-clean support. If an item included in your confirmed cleaning scope is identified during the property inspection, contact Dirt2Tidy within seven days and provide the inspection feedback and relevant photographs.
We will review the request against the booked scope and arrange an appropriate resolution where applicable. This support does not itself guarantee a bond refund.
Frequently Asked Questions
Common questions about this service.
Provide the agent or property-manager report and relevant photographs within seven days of the inspection, together with the booking details. The request is reviewed against the confirmed cleaning scope.
Support relates to cleaning items included in the confirmed end-of-lease scope. It does not create a new service, extend the booked checklist or promise an outcome beyond that confirmed work. The confirmed quote defines the final inclusions.
The decision record is the confirmed booking and the inspection evidence supplied within the support period, not an assumed guarantee claim.
Keep the inspection report, photographs, booking confirmation and any relevant room or item details together. Do not arrange additional work under this page without first confirming that the request relates to the original cleaning scope.
The decision record is the confirmed booking and the inspection evidence supplied within the support period, not an assumed guarantee claim.
No. End-of-lease cleaning bookings include seven-day re-clean support. If an item included in your confirmed cleaning scope is identified during the property inspection, contact Dirt2Tidy within seven days and provide the inspection feedback and relevant photographs.
We will review the request against the booked scope and arrange an appropriate resolution where applicable. Cleaning support does not guarantee a bond refund; the outcome also depends on property condition, damage, fair wear and tear, lease terms and inspection findings.
The decision record is the confirmed booking and the inspection evidence supplied within the support period, not an assumed guarantee claim.
What this service includes
Inclusions are confirmed against your booking, and optional extras are quoted separately.
- Booked kitchen, bathroom, laundry, bedroom and living-area cleaning
- Oven and agreed appliance or storage interiors where safely accessible
- Accessible interior windows, frames, tracks and sills where included
- Suitable vacuuming, sweeping and mopping of confirmed floors
- Checklist, access, condition and separate-work boundaries explained
A clear, professional process
From your first quote request to a completed clean, every step is clear.
Request a Quote
Get a free, no-obligation quote online with your suburb and service.
We Confirm
We confirm availability, the right service and the inclusions for your space.
We Clean
Your cleaner arrives with quality equipment and gets to work.
A clean you can trust
Dirt2Tidy uses vetted and screened cleaners who are identity verified and appropriately insured before being assigned to customer properties.
Quality Cleaning Products
Products selected for everyday Australian homes. Mention any sensitivities when you book.
- Suited to homes
- Share your preferences
Experienced Local Cleaners
Cleaners familiar with local homes and the expectations of property managers and tenants.
- Local & experienced
- Rental-aware
Vetted & Screened Cleaners
Dirt2Tidy uses vetted and screened cleaners who are identity verified and appropriately insured before being assigned to customer properties.
- Identity verified
- Screening completed
- Appropriately insured
Flexible Booking
Book online in minutes with weekday, weekend and last-minute availability where possible.
- Online booking
- Weekend slots
Questions about this service
Everything about bookings, coverage and what to expect.
Provide the agent or property-manager report and relevant photographs within seven days of the inspection, together with the booking details. The request is reviewed against the confirmed cleaning scope.
Support relates to cleaning items included in the confirmed end-of-lease scope. It does not create a new service, extend the booked checklist or promise an outcome beyond that confirmed work. The confirmed quote defines the final inclusions.
The decision record is the confirmed booking and the inspection evidence supplied within the support period, not an assumed guarantee claim.
Keep the inspection report, photographs, booking confirmation and any relevant room or item details together. Do not arrange additional work under this page without first confirming that the request relates to the original cleaning scope.
The decision record is the confirmed booking and the inspection evidence supplied within the support period, not an assumed guarantee claim.
No. End-of-lease cleaning bookings include seven-day re-clean support. If an item included in your confirmed cleaning scope is identified during the property inspection, contact Dirt2Tidy within seven days and provide the inspection feedback and relevant photographs.
We will review the request against the booked scope and arrange an appropriate resolution where applicable. Cleaning support does not guarantee a bond refund; the outcome also depends on property condition, damage, fair wear and tear, lease terms and inspection findings.
The decision record is the confirmed booking and the inspection evidence supplied within the support period, not an assumed guarantee claim.
Service policies
- Service concerns
- If you have a concern about a completed service, contact Dirt2Tidy as soon as possible with details and supporting photographs. Our team will review the concern against the confirmed booking scope and determine the appropriate resolution.
- Cancellations and rescheduling
- Cancellations are free when requested at least 48 hours before the scheduled service. Bookings may be rescheduled when requested at least 24 hours before the scheduled service. Requests made later may be subject to availability and applicable charges.
What our customers say
Independent reviews from Dirt2Tidy customers.
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