Identify the clay or product
Record where it came from, the package or product name, when it reached the carpet, the area and any prior attempt. Do not assume that art clay, soil and a modelling compound respond to the same treatment.

Check the carpet fibre and care label
Find the installed carpet maker’s instructions for fibre, backing and permitted cleaning method. If the fibre is unknown or the carpet is delicate, ask the supplier or qualified carpet professional before applying moisture, a tool or a chemical.
Avoid unverified household methods
Do not add vinegar, detergent, solvent, heat, steam or an abrasive tool unless the exact product label and carpet instructions permit that use. Do not mix products or rub a material into the pile based on advice for another carpet.
Request a material-specific assessment
Share product packaging, photographs, timing, carpet information and anything already applied. Ask what assessment, product and method are proposed, whether backing may be affected, what is included and what result cannot be guaranteed.



