Call emergency services for an immediate emergency
The Centre's emergency information advises calling Triple Zero (000) for someone who is unconscious or not breathing and asking for an ambulance. Follow the emergency operator's instructions.
Contact poison specialists about a suspected poisoning
If you think someone has been poisoned, the NSW Poisons Information Centre says not to wait for symptoms and to call 13 11 26 for advice. Its line is listed as available 24/7. Tell the specialist what happened and follow the advice for the specific person and product.
Information to have ready if available
The Centre's call information says a specialist may ask what happened, when it occurred, the product name, symptoms, the person's name and age, relevant medical history and your location. Do not delay an urgent call to collect these details; share what you know.
Do not rely on generic home-treatment instructions
Cleaning products differ, and this article cannot determine a safe treatment for a particular exposure. Do not use the previous article's instructions about inducing vomiting, neutralising chemicals, drinking fluids or waiting for symptoms. Call the Poisons Information Centre or emergency services for case-specific advice.
