Define the windows and requested work
List internal and external panes, frames, tracks, screens, storeys, glass coatings, access restrictions and preferred timing. Note whether the property is residential, commercial or strata and whether restoration is required.
Check access and site arrangements
Ask how each pane will be reached and what equipment, training, approvals and insurance apply to the proposed method. High-rise, roof, rope-access or platform work requires site-specific assessment. Do not lean from windows or attempt unsafe ladder work.
Compare provider terms
Confirm panes and components, product or water method, access charges, weather policy, exclusions, price basis and rescheduling in writing. Cleaning does not repair scratches, etching, failed seals or damaged frames.
Review evidence carefully
Ask for current provider information relevant to the task and references where useful. Reviews may describe past customer experiences but do not guarantee future quality, safety or results.
