Define your household cleaning needs
List property type, rooms, condition, surfaces, pets, sensitivities, access and preferred frequency. Decide whether you need routine cleaning, a one-off deep clean or separate carpet, oven, window or upholstery work.
Compare written scope and pricing
Ask which rooms and tasks are included, what products and equipment are used, what costs extra and how additional work is approved. Confirm price basis, minimum charges, travel, payment and cancellation terms in writing.
Verify provider details relevant to the work
Ask who will attend, how keys and access are managed, and what current insurance or qualifications apply to the tasks requested. Do not assume every cleaner or agency has identical screening, coverage or service guarantees.
Arrange a suitable schedule
Discuss appointment timing, rescheduling, pets, parking, household preferences and complaint handling. Reviews may help with research but do not establish future results. Cleaning cannot promise a bond decision, complete stain removal or health outcomes.
