Get written instructions before the appointment
Ask which pest and areas are in scope, who will attend, what product or method is proposed, what preparation is required, and how occupants, children, pets, food and personal items should be handled. Request the current product label and written re-entry instructions before treatment begins.
Follow the exact label and provider directions
Use the attending provider’s instructions for the specific product, site and occupants. There is no single return-to-home interval that applies to every treatment. Do not enter, ventilate, wash surfaces or remove items contrary to the label or provider directions. If instructions conflict or are unclear, contact the provider and relevant local regulator before acting.
Keep the service record available
Retain the provider’s name, applicable credentials, date, target pest, treated areas, product details, label, invoice and follow-up advice. If a person or pet may have contacted a product, follow its incident instructions and contact the relevant local poisons or health service; use emergency services for an emergency.
Confirm the subcontracted provider for your address
Dirt2Tidy arranges pest-control services through subcontractors across its operating cities; the external provider performs any inspection or treatment. Confirm provider identity, applicable qualifications, accepted work, product, address/date availability, price and instructions for the exact enquiry. Dirt2Tidy does not itself apply pesticides.
Check official local pesticide information
Pesticide controls and responsible regulators vary by jurisdiction. NSW residents can consult the NSW EPA pesticide information; residents elsewhere should use their state or territory regulator. The regulator’s general information does not replace the exact product label or attending provider’s site-specific directions.
