Ask before moving or cleaning anything
Check whether the person wants help and which tasks they are comfortable with. Do not reorganize drawers, open cupboards, discard items or move personal documents without clear permission.
Agree on tasks and products
Clarify which rooms and surfaces are included, who supplies products and whether there are allergies, sensitivities, pets or care instructions to consider. Use only compatible products and never mix cleaners.
Respect access and private spaces
Confirm when to arrive, how to enter and which rooms or belongings are off limits. Keep valuables and personal information private; do not take photos or share details without explicit permission.
For paid cleaning, confirm the arrangement
A professional visit should have an agreed service scope, access, price and exclusions. A cleaner should not assume that every room, cupboard, laundry or household task is included.
