Inspect before moving items
On arrival, check for water leaks, standing water, damage, pest activity, unusual odours, broken glass and signs of electrical or structural issues. Do not touch unknown substances, droppings, needles or suspected hazardous materials. Keep people and pets away and contact an appropriate professional where needed.
Ventilate and restore utilities cautiously
Open doors or windows only when weather and security allow. Check that utilities and appliances appear safe before use; do not operate damaged equipment or investigate gas or electrical faults yourself. Seek a qualified technician for concerns and follow local emergency advice if an immediate hazard is suspected.
Sort belongings and plan cleaning
Remove ordinary rubbish only when safe, protect important documents and separate items for keep, donate or disposal. Use suitable protective equipment and labelled products as directed. Do not dry sweep suspected hazardous dust or disturb material that may contain asbestos.
Arrange a realistic cleaning scope
After the property is inspected and hazards are addressed, list rooms, surfaces, condition, access and priorities. Persistent damp, mould, pest activity, sewage, significant dust or restoration needs may require specialist assessment beyond routine cleaning.
