List the rooms and tasks you want completed
Describe the property, rooms, surfaces, current condition and requested tasks. Confirm what is included, such as accessible dusting, floors, kitchen or bathroom surfaces, and list extras separately. Do not assume that a routine clean includes inside appliances, high-level work, carpet extraction, mould removal, pest treatment or disinfection.

Tell the provider about surface and product restrictions
Identify delicate or unknown materials, previous treatments, pets, access limits and any product restrictions you want considered. Ask which products are proposed and whether their labels and the surface-maker instructions permit the intended use. Dirt2Tidy’s domestic-cleaning service information should be checked alongside the quote; no unverified chemical-free, allergy-safe or health benefit is promised.
Keep routine cleaning separate from health or remediation work
If the request concerns infectious illness, disinfection, mould, pests, hazardous material, indoor-air quality or a health symptom, consult the relevant current public-health authority or qualified specialist. Do not treat ordinary cleaning as a medical intervention, remediation service, pest treatment or clearance inspection.
Confirm service arrangements in writing
Before booking, confirm the exact address and date, access, rooms, checklist, exclusions, products if known, price and how to raise a concern. Any provider availability is subject to confirmation for the actual property and time. Cleaning results depend on the agreed scope and condition; no inspection, health or sterilisation outcome is guaranteed.
Use current official guidance for specialised questions
Product labels and manufacturer care instructions govern the product and surface involved. For a health or infection-control question, use current official public-health advice rather than an old household-cleaning article. NSW residents can consult NSW Health environmental-health information; other states and territories have their own authorities.



