Review documents and access
Check the incoming condition report and written handover requests SA Consumer and Business Services. Record keys, parking, utilities, vacant or furnished status, rooms and any specified carpets, ovens, windows or outdoor areas. Ask the agent to clarify disputed requirements.
List cleaning tasks and exclusions
The quote should identify rooms, accessible surfaces, appliances, floors and any separately requested extras. Repairs, pest control, mould remediation, hazardous waste, paint removal and heavy furniture moving are not routine cleaning tasks.

Compare service terms
Ask providers for written scope, exclusions, price basis, timing and any re-clean policy. A re-clean policy is not a bond-back guarantee and applies only as stated in the booking terms. Keep a record of existing damage and agreed work.
Prepare the property
Remove personal belongings, arrange rubbish or furniture removal separately and ensure the agreed rooms are accessible. Provide photos of condition or special surfaces. Availability and access must be confirmed for the address and requested date.




