Confirm coverage for the exact property
Provide the suburb and postcode and ask the provider to confirm current service availability for the address and requested date. A Melbourne service page does not imply that every nearby suburb or property is covered.
Describe the handover and property condition
Share the property type, rooms, furnishings, access arrangements and expected handover timing. Identify any requested appliances, carpeted areas or other optional tasks for the quote.
Compare the written cleaning scope
Review inclusions, exclusions, optional work, access, appointment details and the price basis. Confirm what is covered before booking rather than relying on a generic package, superlative or historic price.
Keep outcomes and policy separate
Cleaning cannot determine a bond or inspection result Consumer Affairs Victoria. If eligible re-clean support is available, it is limited to the applicable policy and confirmed scope; it is not a bond-back guarantee.



