What information should I provide for a quote?
Share the address or postcode, property type, rooms, condition, furnishings, access arrangements, preferred date and the tasks you want considered. Accurate details help the provider assess the request.
Does a standard move-out clean include every item?
There is no universal package defined by the phrase ‘end-of-lease clean’. Ask the provider to state which rooms and tasks are included, which items are optional or excluded, and whether any requested work needs a separate assessment.
How do I check a provider's availability and terms?
Ask the provider to confirm service at the exact address and requested time, then review the written quote and current booking terms. Do not infer coverage, registration, insurance, refund, cancellation or re-clean policies from a generic article.
Can a cleaner guarantee a bond or inspection outcome?
No. A cleaning service can agree to a defined scope but cannot determine a tenancy, inspection or bond decision. Consult current official local tenancy guidance for legal questions.




