Map work areas and access restrictions
List entrances, walkways, workstations, kitchens, amenities, storage, waste points and restricted zones. Identify who may enter, when areas are vacant, where keys or alarms are managed and which surfaces or equipment must not be touched.

Separate cleaning tasks from hazard controls
A cleaner can perform agreed housekeeping tasks but is not a substitute for a site risk assessment, maintenance, spill response, hazardous-material handling, training or personal protective equipment specified by the employer. Report unsafe conditions to the site contact and do not disturb unknown chemicals, sharps, electrical faults or heavy equipment.
Agree products, waste and reporting
Document who supplies products, which surface restrictions apply, how waste is segregated, where chemicals are stored and how a spill, damage or incomplete task is reported. Follow each product label and the site's current instructions. Do not make unsupported disinfectant or environmental-performance claims.
Set responsibilities and review the scope
Name the site contact and cleaning supervisor, confirm the frequency and task checklist, and record exclusions such as high-level access, machinery, confidential documents, biological hazards and trade waste. Review the scope when the floor plan, equipment or site activity changes.
Check current Australian WHS guidance
Work health and safety obligations and regulator guidance depend on the state or territory and the work being done. Consult Safe Work Australia resources and the responsible state or territory regulator for current information. This article does not make a compliance finding or transfer an employer's duties to a cleaning provider.





