Clarify the task before requesting service
Identify the premises, surfaces, access, occupancy and the reason disinfection is being considered. A general office clean is not automatically a disinfection service. Clinical, regulated decontamination, outbreak response and hazardous contamination require separate assessment and appropriate providers.

Follow current product and workplace directions
Check the product label for approved use, dilution, contact time, ventilation, protective equipment and surface compatibility. Never mix chemicals or apply products to food, people or surfaces outside the label directions. Keep site procedures and current public-health guidance as the reference for health decisions.
Set realistic boundaries
No routine cleaning service can guarantee that a workplace is infection-free or prevent illness. Cleaning does not replace ventilation, hand hygiene, workplace risk controls or current public-health recommendations. Confirm who is responsible for access, isolating areas and documenting any specialist process.
Prepare a workplace quote
Provide area list, site access, operating hours, surface materials, product restrictions, requested method and any specialist requirement. Ask for written confirmation of capability, inclusions, exclusions and records before approving work.



