Protect the carpet while damp
Keep people, pets and unnecessary furniture off the carpet for the period specified by the cleaner or manufacturer. If furniture must return, use the recommended protection and avoid trapping moisture. Do not walk in outdoor shoes or place rugs over a damp surface.
Support safe drying
Use ventilation, fans or air conditioning only as appropriate for the property and cleaning instructions. Do not create a security risk by leaving windows open. Avoid adding water, detergent, powder or fragrance while the carpet is drying, because residue and moisture can prolong the issue.
Respond to spots carefully
Blot a new spill, remove solids gently and use only a labelled method approved for the fibre, backing and dye. Spot-test first and never scrub, mix chemicals or use heat by guesswork. Wait for the carpet to dry before deciding whether an appearance change is soil, wicking or pile direction.
Review and report concerns
Tell the cleaner if odour, sticky residue, dye transfer, wicking or unusual dampness remains, including what was used and where. Water damage, mould-like growth, contamination and backing problems need specialists. Dirt2Tidy can discuss follow-up carpet cleaning within the confirmed scope, without promising stain removal.
